Sewage coming from the shower, toilet, or laundry floor drain is a mess that cannot just be mopped up and forgotten about; it is known as black water, which is filled with bacteria, viruses, and parasites, and it will penetrate the tile grouting, carpet underlay, dry wall and the concrete slab beneath within hours.
Arizona Water Damage Experts provides sewage backup cleaning services throughout Arizona, employing a team that will take care of isolating the area, extracting any affected water and materials, disinfecting any salvageable materials and drying the structure according to a standard procedure.
From a Phoenix (85016) bungalow, Tempe (85281) rental property to even a San Tan Valley (85140) home on a septic system, the same procedure will apply; we will take care of the safety of your loved ones first, document everything for your insurance company and let you know what needs to be extracted and why.
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Restoration categories put sewage in Category 3 water, the highest contamination category. This changes the game completely. The porous materials that got contaminated by the sewage, including carpet, pad, the bottom part of the drywall, insulation, and particleboard cabinet bases, will not be able to be disinfected and will have to be cut out and disposed of in special bags. Hard materials such as tiles, concrete, and framing can be salvaged but only after they were disinfected.
Containment with the use of plastic sheeting and negative air pressure is put in place so contaminated dust and air do not spread into other parts of the house. Technicians will be wearing respirators, gloves, suits and boots. Afterwards, the area will be dried with dehumidifiers and air movers and tested for moisture. The customer will get a detailed list of all removed, salvaged items and reasons for it together with the photos.
There are additional Arizona factors. Cast iron drain lines beneath old Phoenix and Tucson homes crack over time. Desert roots of mesquite, palo verde and eucalyptus trees grow into clay sewer laterals. Monsoon cloudbursts may saturate sewer mains belonging to the city. Septic systems that are either full or failing are the cause in some areas of Cave Creek, New River and Pinal County.
Sewage is a health hazard first and a property problem second. Here is what happens from the moment you call.
We tell you to stop using water, keep children and pets out, and avoid touching anything wet without gloves. We send the nearest crew right away.
Before anything is moved, we seal off the affected rooms with plastic and set negative air so contamination stays put.
Sewage is extracted, solids are cleaned up and soaked porous materials are cut out, bagged and removed from the home.
Remaining surfaces are cleaned and treated, drying equipment runs, and moisture readings confirm the structure is dry before rebuild.
Every flush, sink and laundry cycle adds to the backup. Stop using water anywhere in the house, and if you know where the sewer cleanout is, do not open it yourself while sewage is under pressure.
Close doors to the affected rooms. Keep children, pets, older family members and anyone with a weakened immune system away. Do not run HVAC fans that could pull contaminated air into ducts.
Take photos of the backup and affected items from a safe distance, note the time, then call (602) 835-1948. Do not try to save rugs or upholstered items that sat in sewage.
Most sewage backups give some warning before they happen. These are the signs worth acting on.
When several drains slow down together, or a toilet gurgles when the washer drains, the main sewer line is restricted. A backup is often days away.
A rotten egg smell from floor drains, a dry P-trap or near the cleanout can point to a cracked line under the slab or a blockage outside.
Gray water appearing in a shower or tub on the lowest level while you use other fixtures is the last warning before sewage spills onto the floor.
Sewage soaks into grout, baseboards and drywall fast, and bacteria multiply quickly in Arizona heat. The sooner contaminated materials are removed and the area is disinfected, the less has to be torn out. Call Arizona Water Damage Experts now and we will dispatch a sewage cleanup crew.
These are the most common reasons we find behind sewage backups across Arizona.
Many homes built from the 1950s through the 1970s in Phoenix, Mesa and Tucson have cast iron drains under the slab. Corrosion and age split these pipes, letting debris and roots in.
Mesquite, palo verde, eucalyptus and ficus send roots toward any moisture, including clay and cast iron sewer joints, until the line closes.
Intense monsoon storms can push more water into public sewer systems than they can handle, and low-lying homes may see backups through floor drains.
Kitchen grease and so-called flushable wipes form blockages in the main. In rural areas, an overfull or failing septic tank sends sewage back into the house.
Every sewage job follows a documented sequence so nothing contaminated is left behind and your claim has the records it needs.
We identify the source, confirm the water category, map how far contamination spread and seal off the area under negative air before removal begins.
Sewage and solids are extracted and porous materials that cannot be safely cleaned are removed, bagged and disposed of properly.
All remaining hard surfaces, framing and the slab are cleaned and treated with an EPA-registered antimicrobial to reduce bacteria and odor.
Dehumidifiers and air movers dry the structure, moisture readings are logged daily, and the area is cleared for rebuild once it meets dry standards.
Water damage can take different forms, and thus each requires a unique treatment. Arizona Water Damage Experts provides all types of water damage repair services under one roof so that you will not have to juggle many contractors.
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A full restoration service following any leaks, flooding or appliance problems, all extraction, drying, cleaning and repair in one visit by a qualified team. View Service
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Rapid extraction of water using truck-mounted and portable extractors, preventing water from penetrating further into floorboards and wall cavities. View Service
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Careful containment and remediation of mold growth along with the solution to the underlying moisture problem to ensure that the mold does not recur. View Service
Moisture detection, thermal imaging and laboratory testing to locate concealed mold problems and inform you precisely what you are up against. View Service
Extraction of trapped water, replacement of wet drywall and insulation, drying out and a complete reconstruction of the stained or sagging ceiling. View Service
Water extraction, mud removal, cleaning, and drying after storm water damage. View Service
Careful cleanup and sanitation after sewage damage with containment measures. View Service
Structural drying of walls, floors, and framing using LGR dehumidification and air movement techniques with daily moisture content logging. View Service
Photos, moisture content documentation, and scope of work that get your insurance claim moving faster with fewer hassles. View Service
Quick water damage cleanup and drying from burst pipes and plumbing leaks. View Service
Fast and flexible water damage repair for office buildings, restaurants, retail and apartment complexes. View Service
Storage of furniture, electronics, clothes, and valuables during restoration work at your property. Learn More about Service
Water damage cleanup and drying of ceilings, attics and closets in case of AC condensate leaks, as well as prevention tips. Learn More about Service
Moisture detection and drying of damaged floors and walls due to slab leaks. Learn More about Service
Leak extraction and water damage drying in garages, closets and utility rooms. Learn More about Service
Sewage cleaning is costlier than clean water since of contamination, protection, material disposal and disinfection. The key determinants here are the extent to which the sewage has contaminated and the duration of contamination.
| Service | Typical Price Range |
|---|---|
| Small contained backup (one bathroom) | $1,500 to $3,500 |
| Multi-room backup with flooring removal | $3,500 to $8,000 |
| Large backup with drywall and cabinet removal | $8,000 to $15,000+ |
| Containment and negative air setup | Included in project |
| Antimicrobial treatment and odor control | $300 to $1,200 |
| Post-cleanup drying (per day of equipment) | $150 to $450 |
| After hours emergency response | Standard rate + after hours fee |
Sewage that is removed within hours usually stays in the flooring and lower drywall. Left overnight, it wicks higher into walls and further under tile, which means more tear-out. Many policies exclude sewer backup unless you added a water backup endorsement, so check your coverage. Either way, we document every step so you have what you need.
Sewage in the house is not something to leave for Monday. Arizona Water Damage Experts answers around the clock, explains what has to happen in plain terms, and sends a crew in full protective gear to get your home safe again.
A good sewage cleanup leaves no odor, no contamination and no surprises later. These jobs reflect what we handle regularly.
Before
After
1
Roots from a mature eucalyptus blocked the clay sewer lateral of a 1958 home in central Phoenix (85016), and sewage filled the hall bathroom and spread into the bedroom carpet.
We contained both rooms, extracted the water, removed carpet, pad and the bottom two feet of drywall, treated the slab and framing, and dried for three days while a plumber cleared and repaired the line.
The odor was gone within a week of the start, the rooms passed moisture checks, and the homeowner’s backup endorsement covered the cleanup.
2
A Tempe (85281) duplex had sewage come up through the laundry floor drain after grease and wipes blocked the shared main.
Both units were inspected, the laundry room and adjoining hallway were contained and cleaned, and baseboards and lower drywall were replaced.
Tenants were back in their units in four days, and the owner received a full photo report for the insurer.
3
A septic tank at a San Tan Valley (85140) home was overdue for pumping and backed up into two bathrooms during a holiday weekend.
We removed the sewage, disinfected the bathrooms, removed damaged vanity bases and dried the area while a septic company pumped the tank.
The family had working bathrooms again after the pump-out, with a recommendation to pump every three years.
Immediate response, honest opinion, and dry home top the list of concerns of the customers.
There was a leak seeping in from our ceiling late into the night. They picked up after two calls and were at our place in less than an hour. They stayed calm, handled us efficiently and saved our floors.
J
Jessica
Homeowner, Mesa
After being flooded by the rains in our garage, we were not sure how to handle the situation. They did all the cleaning, drying and even explained the entire insurance process to us.
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Carlos
Homeowner, Tucson
The double bills let us know that there was a slab leak in our home. With their machines they detected the problem and dried it properly. From that time on, there has been no single sign of mold or bad smell.
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Amanda
Homeowner, Scottsdale
Our sprinkler line broke over the weekend and flooded our office. They worked all night and had us back up and running in two days. Very professional.
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Robert
Business Owner, Phoenix
I own several rental properties and I rely on them. They communicate with the tenants, provide a full report to the insurance company, and finish the job in time.
D
Linda
Property Manager, Chandler
We experienced a pipe burst during a cold snap and we were away from home. They came right away and dried up our entire bottom floor.
L
Mark
Homeowner, Flagstaff
We provide sewage backup cleanup throughout the Phoenix metro, the East and West Valley, Tucson and Pinal County. Older neighborhoods with cast iron and clay sewer lines, and rural areas on septic, are where we respond most often. Cities we serve include:
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Sewage Backup Cleanup Tempe, AZ
85281
Sewage Backup Cleanup Glendale, AZ
85301
Sewage Backup Cleanup Apache Junction, AZ
85120
Sewage Backup Cleanup Marana, AZ
85653
Sewage Backup Cleanup Casa Grande, AZ
85122
Sewage problems look different depending on where they start. Here are three situations we see often and how they were resolved.
Sewage from a cracked cast iron drain under the slab had seeped into the tile grout and baseboards of a kitchen and laundry area.
We removed baseboards and lower drywall, cleaned and treated the slab, and coordinated with a plumber who rerouted the drain line.
Ask for a sewer camera inspection on homes built before 1975 to check the condition of cast iron under the slab.
A toilet overflow from a blocked main soaked carpet in a bedroom next to the bathroom.
Carpet and pad were removed and bagged, the subfloor was cleaned and treated, and the room was dried and cleared for new flooring.
Keep wipes, grease and paper towels out of drains, and have roots cut from the lateral every one to two years if you have large trees.
A monsoon storm overloaded the city sewer and sent water up through a floor drain in a garage converted to a game room.
We extracted the water, removed carpet and lower drywall, disinfected the concrete and dried the room.
Ask a plumber about a backwater valve if your home sits low or has fixtures below street level.
Answers to the questions Arizona homeowners ask most about sewage backup cleanup.
The procedure of sewage backup includes removal of wastewater, cleaning of contaminated surfaces, sanitization of the place and drying of the property. AZ Water Damage Experts assists Arizona property owners to manage sewage damages in order to minimize the risk of property damage and contamination.
Sewage backflows may be caused by clogged drain lines, tree root penetration, broken sewer lines, rain, and overloaded municipal sewer systems. Plumbing inspection may decrease the risk of sewage problems.
Sewage restoration works should be started after it becomes safe. Prompt sewage cleaning decreases the risk of spreading of contamination, water damage and development of mold on the contaminated surfaces.
Yes. Sewage water can be contaminated with different microorganisms including bacteria, viruses and parasites. It is recommended not to touch the sewage water directly, to keep children and animals away from contaminated places and call the professional sewage cleaners.
Arizona Water Damage Experts concentrates on sewage backflow restoration services in Arizona. You may contact us via phone number +1 (602) 835-1948 in order to check whether we provide our services in your city or not.
Arizona Water Damage Experts handles sewage backup cleanup from the first call to the final moisture reading, including the documentation your insurer will ask for. Call (602) 835-1948 any time and a protected crew will be on the way.
Leaking, flood, or storm damage? Contact us any time and we’ll send a team to you immediately.
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